Shipping and Insurance

KT Aboriginal Fine Art ensures the safe and timely delivery of all artworks. Each piece is carefully packaged to gallery standards to arrive in perfect condition.

Overall Lead Times

Domestic Shipping

We ship artworks Australia-wide using trusted courier services. Shipping costs are calculated at checkout and include all standard charges. Delivery typically takes 3–7 business days depending on location. Internal delivery may take 10–20 days depending on the courier and destination. You will receive a confirmation email with tracking information once your order is dispatched.

International Shipping

We ship artworks internationally. Shipping costs and delivery times vary depending on destination and artwork size. Customs duties, taxes, and import fees are the responsibility of the recipient. Please confirm your local regulations before placing an order.

Insurance in Transit

All shipments are fully insured while in transit. In the unlikely event of loss or damage during shipping, we will assist with claims and arrange a replacement or refund.

To make a claim, contact hello@ktafa.store with photos of the artwork and packaging, order number, and a description of the issue.

Damaged or Lost Artwork

If an artwork arrives damaged or is lost in transit, please notify us within 48 hours of delivery with supporting photographs. Our team will assess the situation promptly and provide a suitable resolution.

Commissioned or Corporate Artworks

For commissioned, corporate, or large-scale artworks, insurance coverage during production, transit, and installation is arranged at the consultation stage to ensure appropriate protection.

More Information

• Lead times include production and transit times.
• Lead times do not include holiday closures or public holidays. These times are estimates only and no guarantees are provided.
• Most products are made to order. Certain items may take longer to produce.
• If you have a deadline, contact us to see if we can meet it.
• Tracking information will be provided once your order has been shipped.
• Delivery typically occurs on weekdays from 9am to 5pm. Contact us for special delivery arrangements.
• Shipping prices are calculated in the shopping cart before checkout.

Contact

For shipping, insurance, or corporate inquiries, please contact hello@ktafa.store. We can provide documentation and guidance for verified business purposes.

Last Updated: 23 February 2026